A Digital Coaching Journey in

Account Management

from Coachical

Explore best practice approaches for nurturing deeper, broader and smarter relationships with key clients.

Develop your account management strategy and optimise your client relationship skills with a personalised digital coaching journey from Coachical.

Coachical directs you to learning materials that meet your development needs… as identified by our account management diagnostic.

Key Learns:

Your virtual coaching plan will explore…

  • What is account management?

  • The role of an account manager and what’s required for success.

  • Strategies for account management and how to strategically nurture relationships with your key accounts.

  • How to plan your account management activity to move towards a more collaborative client relationship.

  • How to engage and achieve buy-in for your approach when meeting with your key accounts.

  • How to gain a deeper and broader understanding of your key account’s needs, challenges and wider objectives, with a proven structure for consultative conversations.

  • How to outline how you can help your client overcome these challenges and achieve their objectives. How to present your solutions, ideas and recommendations.

  • Proven techniques for contracting, agreeing a way forward and managing the project.

  • Best practice approaches for conducting effective progress and review meetings.

As you work through your coaching plan, your virtual coach will point you towards the most relevant learning resources and materials from Coachical’s Account Management Learning Room.

The Account Management Learning Room features a range of learning materials to suit different learning styles.

Videos
Videos include demonstrations of core skills and processes, explanations of best practice models and Q&As with our topic specialists.
Webstories
Vibrant and interactive, the webstories are perfect for exploring a specific subject in depth. These interactive narratives feature a blend of written description, videos, diagrams and activities.
Self-Learning Guide
The detailed self-learning guides explain best practice approaches and include activities to help you apply the tools in role.
Animated Videos
Engaging, fun and quick to watch, our animated videos are an easy way to begin exploring best practice approaches.
Activities
From practical challenges to try with a colleague to online knowledge checker quizzes, Coachical’s activities help you practise, test and apply your learning.
Flashcards
Click through the flashcards to refresh your memory on key points.
Infographics
The infographics explain a key principle, process or model in an easily digestible and visually impactful way. They are a great visual aid, helping you to apply new approaches in role.
Mobile App
The app features written descriptions, videos, top tips and checklists to help you apply best practice in role, anywhere, anytime.
Resources & Tools
Quickly access key models, resources and tools.

Why choose Coachical over an online Account Management course?

With Coachical you can;

  • Work with your own robo-coach. Select one of our 4 virtual coaches to guide you through your coaching journey.
  • Identify your specific development needs. Complete the Account Management diagnostic survey to identify where your strengths lie and where you should focus your learning efforts.
  • Work through a personalised coaching plan. Your virtual coach uses the information from your diagnostic to create your personalised coaching plan.
  • Jump to the topics of most relevance to you. Rather than working your way through a course built for all, Coachical points you towards the topics that will most help you in your areas of need.
  • Receive motivational reminders from your virtual coach. Your digital coach will send your prompts and reminders to help you complete your learning journey and elevate your performance.
  • Refer back to any topic at any time. Continue to advance and elevate your learning with full access to all learning materials and reminder aids.
  • Optimise other key skills with Coachical. Expand your knowledge with a coaching journey on another topic in Coachical. For example, work with your coach to optimise your pitch or negotiation skills.

Other Topics on Coachical

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